Communication Skills Question Bank
for Exam preparation

Q2. Oral communication is the interchange of _____________ between the sender and receiver.

1. signs and gestures
2. cues and clues
3. verbal messages
4. written messages

Q3. Initially, a presentation is a form of:

1. group communication
2. one-way communication
3. two-way communication
4. intrapersonal communication

Q4. In business, a manager spends most of his or her time in:

1. speaking
2. meetings
3. planning
4. writing

Q5. In monochromic cultures, the priority is:

1. relationships
2. the job
3. goal achievement
4. multiple tasks

Q6. Giving non-verbal messages is:

1. deliberate
2. spontaneous
3. tutored
4. a dramatic skill

Q7. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties

Q8. As a host, you would invite visiting foreign guests to a business dinner:

1. through a messenger
2. by writing an invitation letter
3. by announcing the dinner at a meeting
4. personally, face-to face

Q9. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication

Q10. Non-verbal communication does not involve:

1. words
2. silence
3. gestures
4. space